A survey on natural language processing (NLP) and applications in insurance
Abstrak
Text is the most widely used means of communication today. This data is abundant but nevertheless complex to exploit within algorithms. For years, scientists have been trying to implement different techniques that enable computers to replicate some mechanisms of human reading. During the past five years, research disrupted the capacity of the algorithms to unleash the value of text data. It brings today, many opportunities for the insurance industry.Understanding those methods and, above all, knowing how to apply them is a major challenge and key to unleash the value of text data that have been stored for many years. Processing language with computer brings many new opportunities especially in the insurance sector where reports are central in the information used by insurers. SCOR's Data Analytics team has been working on the implementation of innovative tools or products that enable the use of the latest research on text analysis. Understanding text mining techniques in insurance enhances the monitoring of the underwritten risks and many processes that finally benefit policyholders.This article proposes to explain opportunities that Natural Language Processing (NLP) are providing to insurance. It details different methods used today in practice traces back the story of them. We also illustrate the implementation of certain methods using open source libraries and python codes that we have developed to facilitate the use of these techniques.After giving a general overview on the evolution of text mining during the past few years,we share about how to conduct a full study with text mining and share some examples to serve those models into insurance products or services. Finally, we explained in more details every step that composes a Natural Language Processing study to ensure the reader can have a deep understanding on the implementation.
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Tim Schopf F. Matthes Karim Arabi
20 Juli 2023
As an efficient approach to understand, generate, and process natural language texts, research in natural language processing (NLP) has exhibited a rapid spread and wide adoption in recent years. Given the increasing research work in this area, several NLP-related approaches have been surveyed in the research community. However, a comprehensive study that categorizes established topics, identifies trends, and outlines areas for future research remains absent. Contributing to closing this gap, we have systematically classified and analyzed research papers in the ACL Anthology. As a result, we present a structured overview of the research landscape, provide a taxonomy of fields of study in NLP, analyze recent developments in NLP, summarize our findings, and highlight directions for future work.
Jan Sawicki M. Ganzha M. Paprzycki
3 Juli 2023
ABSTRACT Nowadays, natural language processing (NLP) is one of the most popular areas of, broadly understood, artificial intelligence. Therefore, every day, new research contributions are posted, for instance, to the arXiv repository. Hence, it is rather difficult to capture the current “state of the field” and thus, to enter it. This brought the id-art NLP techniques to analyse the NLP-focused literature. As a result, (1) meta-level knowledge, concerning the current state of NLP has been captured, and (2) a guide to use of basic NLP tools is provided. It should be noted that all the tools and the dataset described in this contribution are publicly available. Furthermore, the originality of this review lies in its full automation. This allows easy reproducibility and continuation and updating of this research in the future as new researches emerge in the field of NLP.
Chee‐Wee Tan Hefu Liu Zhao Cai + 2 lainnya
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Natural language processing (NLP) is gaining momentum in management research for its ability to automatically analyze and comprehend human language. Yet, despite its extensive application in manage...
Brian Schwartz Shaina Raza
26 Mei 2023
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