Accessibility Barriers, Conflicts, and Repairs: Understanding the Experience of Professionals with Disabilities in Hybrid Meetings

E. J. Edwards Isabela Figueira Joshua Garcia + 4 lainnya

11 Mei 2024

Scholars have investigated numerous barriers to accessible software development tools and processes for Blind and Low Vision (BLV) developers. However, the research community has yet to study the accessibility of software development meetings, which are known to play a crucial role in software development practice. We conducted semi-structured interviews with 26 BLV software professionals about software development meeting accessibility. We found four key themes related to in-person and remote software development meetings: (1) participants observed that certain meeting activities and software tools used in meetings were inaccessible, (2) participants performed additional labor in order to make meetings accessible, (3) participants avoided disclosing their disability during meetings due to fear of career repercussions, (4) participants suggested technical, social and organizational solutions for accessible meetings, including developing their own solutions. We suggest recommendations and design implications for future accessible software development meetings including technical and policy-driven solutions.

Richard E. Ladner Brianna Blaser

20 Juni 2023

Disability and accessibility are often left out of policies and actions related to diversity, equity, and inclusion (DEI). Despite progress on including disability and accessibility in broadening participation in computing (BPC) efforts over the past fifteen years, the idea of including people with disabilities in the groups that are minoritized in computing is still not universal. In this article we document successes in including disability in BPC efforts and where and how improvement can be made. We will argue that without explicitly calling out disability and accessibility, DEI policies and actions replicate the ableism present in our existing institutions.

Darren Gergle Anne Marie Piper T. B. McHugh + 1 lainnya

29 April 2022

Collaborative writing is an integral part of academic and professional work. Although some prior research has focused on accessibility in collaborative writing, we know little about how visually impaired writers work in real-time with sighted collaborators or how online editing tools could better support their work. Grounded in formative interviews and observations with eight screen reader users, we built Co11ab, a Google Docs extension that provides configurable audio cues to facilitate understanding who is editing (or edited) what and where in a shared document. Results from a design exploration with fifteen screen reader users, including three naturalistic sessions of use with sighted colleagues, reveal how screen reader users understand various auditory representations and use them to coordinate real-time collaborative writing. We revisit what collaboration awareness means for screen reader users and discuss design considerations for future systems.

Scott Reitherman Michael Lawrence Barnett Maulishree Pandey + 2 lainnya

22 Oktober 2022

COVID-19 accelerated the trend toward remote software development, increasing the need for tightly-coupled synchronous collaboration. Existing tools and practices impose high coordination overhead on blind or visually impaired (BVI) developers, impeding their abilities to collaborate effectively, compromising their agency, and limiting their contribution. To make remote collaboration more accessible, we created CodeWalk, a set of features added to Microsoft’s Live Share VS Code extension, for synchronous code review and refactoring. We chose design criteria to ease the coordination burden felt by BVI developers by conveying sighted colleagues’ navigation and edit actions via sound effects and speech. We evaluated our design in a within-subjects experiment with 10 BVI developers. Our results show that CodeWalk streamlines the dialogue required to refer to shared workspace locations, enabling participants to spend more time contributing to coding tasks. This design offers a path towards enabling BVI and sighted developers to collaborate on more equal terms.

Rumana Qadri Shok Shama Dari Alhuwail + 2 lainnya

11 Maret 2023

The responsibility for creating accessible software within the development of digital services is important for multiple reasons, mainly equity and inclusion. However, adopting and sustaining the development of accessible digital solutions has always been challenging, more so in countries that are relatively new to the concept of universal design, and physical and digital accessibility, and where legal sanctions are not yet established. This work investigates the technology scene in the State of Kuwait and analyses the responses of computing professionals with regard to their skills, best practices and procurement of accessible tech and to their level of awareness toward people with disabilities. The findings reveal a low level of awareness among tech professionals with regard to disabilities and digital accessibility-related standards. The findings also highlight a lack of available guidance for developing inclusive design and accessibility. Additionally, time constraints, lack of training, legal enforcement and fundamentals concepts during undergraduate and higher education contributed to observed weaknesses. Participants were keen to learn more and benefited from flyers and free professional development courses offered as incentives for survey completion.