Natural language processing (NLP) in management research: A literature review

Keletso J. Letsholo Muideen A. Ajagbe Waad Alhoshan + 4 lainnya

2 April 2020

Natural language processing supported requirements engineering is an area of research and development that seeks to apply NLP techniques, tools and resources to a variety of requirements documents or artifacts to support a range of linguistic analysis tasks performed at various RE phases. Such tasks include detecting language issues, identifying key domain concepts and establishing traceability links between requirements. This article surveys the landscape of NLP4RE research to understand the state of the art and identify open problems. The systematic mapping study approach is used to conduct this survey, which identified 404 relevant primary studies and reviewed them according to five research questions, cutting across five aspects of NLP4RE research, concerning the state of the literature, the state of empirical research, the research focus, the state of the practice, and the NLP technologies used. Results: 1) NLP4RE is an active and thriving research area in RE that has amassed a large number of publications and attracted widespread attention from diverse communities; 2) most NLP4RE studies are solution proposals having only been evaluated using a laboratory experiment or an example application; 3) most studies have focused on the analysis phase, with detection as their central linguistic analysis task and requirements specification as their commonly processed document type; 4) 130 new tools have been proposed to support a range of linguistic analysis tasks, but there is little evidence of adoption in the long term, although some industrial applications have been published; 5) 140 NLP techniques, 66 NLP tools and 25 NLP resources are extracted from the selected studies.

Jan Sawicki M. Ganzha M. Paprzycki

3 Juli 2023

ABSTRACT Nowadays, natural language processing (NLP) is one of the most popular areas of, broadly understood, artificial intelligence. Therefore, every day, new research contributions are posted, for instance, to the arXiv repository. Hence, it is rather difficult to capture the current “state of the field” and thus, to enter it. This brought the id-art NLP techniques to analyse the NLP-focused literature. As a result, (1) meta-level knowledge, concerning the current state of NLP has been captured, and (2) a guide to use of basic NLP tools is provided. It should be noted that all the tools and the dataset described in this contribution are publicly available. Furthermore, the originality of this review lies in its full automation. This allows easy reproducibility and continuation and updating of this research in the future as new researches emerge in the field of NLP.

Tim Schopf F. Matthes Karim Arabi

20 Juli 2023

As an efficient approach to understand, generate, and process natural language texts, research in natural language processing (NLP) has exhibited a rapid spread and wide adoption in recent years. Given the increasing research work in this area, several NLP-related approaches have been surveyed in the research community. However, a comprehensive study that categorizes established topics, identifies trends, and outlines areas for future research remains absent. Contributing to closing this gap, we have systematically classified and analyzed research papers in the ACL Anthology. As a result, we present a structured overview of the research landscape, provide a taxonomy of fields of study in NLP, analyze recent developments in NLP, summarize our findings, and highlight directions for future work.

Antoine Ly Benno Uthayasooriyar Tingting Wang

1 Oktober 2020

Text is the most widely used means of communication today. This data is abundant but nevertheless complex to exploit within algorithms. For years, scientists have been trying to implement different techniques that enable computers to replicate some mechanisms of human reading. During the past five years, research disrupted the capacity of the algorithms to unleash the value of text data. It brings today, many opportunities for the insurance industry.Understanding those methods and, above all, knowing how to apply them is a major challenge and key to unleash the value of text data that have been stored for many years. Processing language with computer brings many new opportunities especially in the insurance sector where reports are central in the information used by insurers. SCOR's Data Analytics team has been working on the implementation of innovative tools or products that enable the use of the latest research on text analysis. Understanding text mining techniques in insurance enhances the monitoring of the underwritten risks and many processes that finally benefit policyholders.This article proposes to explain opportunities that Natural Language Processing (NLP) are providing to insurance. It details different methods used today in practice traces back the story of them. We also illustrate the implementation of certain methods using open source libraries and python codes that we have developed to facilitate the use of these techniques.After giving a general overview on the evolution of text mining during the past few years,we share about how to conduct a full study with text mining and share some examples to serve those models into insurance products or services. Finally, we explained in more details every step that composes a Natural Language Processing study to ensure the reader can have a deep understanding on the implementation.

Manoj A. Thomas Yan Li Dapeng Liu

24 September 2020

ABSTRACT Natural Language Processing (NLP) is now widely integrated into web and mobile applications, enabling natural interactions between humans and computers. Although there is a large body of NLP studies published in Information Systems (IS), a comprehensive review of how NLP research is conceptualised and realised in the context of IS has not been conducted. To assess the current state of NLP research in IS, we use a variety of techniques to analyse a literature corpus comprising 356 NLP research articles published in IS journals between 2004 and 2018. Our analysis indicates the need to move from semantics to pragmatics. More importantly, our findings unpack the challenges and assumptions underlying current research trends in NLP. We argue that overcoming these challenges will require a renewed disciplinary IS focus. By proposing a roadmap of NLP research in IS, we draw attention to three NLP research perspectives and present future directions that IS researchers are uniquely positioned to address.