Accessibility of Profile Pictures: Alt Text and Beyond to Express Identity Online

Cynthia L. Bennett Anhong Guo Cole Gleason + 3 lainnya

6 Mei 2021

Content creators are instructed to write textual descriptions of visual content to make it accessible; yet existing guidelines lack specifics on how to write about people’s appearance, particularly while remaining mindful of consequences of (mis)representation. In this paper, we report on interviews with screen reader users who were also Black, Indigenous, People of Color, Non-binary, and/or Transgender on their current image description practices and preferences, and experiences negotiating theirs and others’ appearances non-visually. We discuss these perspectives, and the ethics of humans and AI describing appearance characteristics that may convey the race, gender, and disabilities of those photographed. In turn, we share considerations for more carefully describing appearance, and contexts in which such information is perceived salient. Finally, we offer tensions and questions for accessibility research to equitably consider politics and ecosystems in which technologies will embed, such as potential risks of human and AI biases amplifying through image descriptions.

R. Menzies Garreth W. Tigwell Benjamin M. Gorman

21 April 2020

Emoji are graphical symbols that appear in many aspects of our lives. Worldwide, around 36 million people are blind and 217 million have a moderate to severe visual impairment. This portion of the population may use and encounter emoji, yet it is unclear what accessibility challenges emoji introduce. We first conducted an online survey with 58 visually impaired participants to understand how they use and encounter emoji online, and the challenges they experience. We then conducted 11 interviews with screen reader users to understand more about the challenges reported in our survey findings. Our interview findings demonstrate that technology is both an enabler and a barrier, emoji descriptors can hinder communication, and therefore the use of emoji impacts social interaction. Using our findings from both studies, we propose best practice when using emoji and recommendations to improve the future accessibility of emoji for visually impaired people.

E. Harris Leah Findlater Amy Pavel + 3 lainnya

25 April 2022

While researchers have examined alternative (alt) text for social media and news contexts, few have studied the status and challenges for authoring alt text of figures in computing-related publications. These figures are distinct, often conveying dense visual information, and may necessitate unique accessibility solutions. Accordingly, we explored how to support authors in creating alt text in computing publications---specifically in the field of human-computer interaction (HCI). We conducted two studies: (1) an analysis of 300 recently published figures at a general HCI conference (ACM CHI), and (2) interviews with 10 researchers in HCI and related fields who have varying levels of experience writing alt text. Our findings characterize the prevalence, quality, and patterns of recent figure alt text and captions. We further identify challenges authors encounter, describing their workflow barriers and confusions around how to compose alt text for complex figures. We conclude by outlining a research agenda on process, education, and tooling opportunities to improve alt text in computing-related publications.

Akhter Al Amin Sooyeon Lee Lisa B. Elliot + 3 lainnya

9 Maret 2022

Automatic Text Simplification (ATS) software aims at automatically rewrite complex text to make it simpler to read. Prior research has explored the use of ATS as a reading assistance technology, identifying benefits from providing these technologies to different groups of users, including Deaf and Hard-of-hearing (DHH) adults. However, little work has investigated the interests and requirements of specific groups of potential users of this technology. Considering prior work establishing that computing professionals often need to read about new technologies in order to stay current in their profession, in this study, we investigated the reading experiences and interests of DHH individuals with work experience in the computing industry in ATS-based reading assistance tools, as well as their perspective on the social accessibility of those tools. Through a survey and two sets of interviews, we found that these users read relatively often, especially in support of their work, and were interested in tools to assist them with complicated texts; but misperceptions arising from public use of these tools may conflict with participants’ desired image in a professional context. This empirical contribution motivates further research into ATS-based reading assistance tools for these users, prioritizing which reading activities users are most interested in seeing the application of this technology, and highlighting design considerations for creating ATS tools for DHH adults, including considerations for social accessibility.

Crescentia Jung Shiri Azenkot Abigale Stangl + 2 lainnya

16 Maret 2024

While audio description (AD) is the standard approach for making videos accessible to blind and low vision (BLV) people, existing AD guidelines do not consider BLV users’ varied preferences across viewing scenarios. These scenarios range from how-to videos on YouTube, where users seek to learn new skills, to historical dramas on Netflix, where a user’s goal is entertainment. Additionally, the increase in video watching on mobile devices provides an opportunity to integrate nonverbal output modalities (e.g., audio cues, tactile elements, and visual enhancements). Through a formative survey and 15 semi-structured interviews, we identified BLV people’s video accessibility preferences across diverse scenarios. For example, participants valued action and equipment details for how-to videos, tactile graphics for learning scenarios, and 3D models for fantastical content. We define a six-dimensional video accessibility design space to guide future innovation and discuss how to move from “one-size-fits-all” paradigms to scenario-specific approaches.