DOI: 10.1109/ACCESS.2022.3180033
Terbit pada 2022 Pada IEEE Access

A Survey of Emergencies Management Systems in Smart Cities

F. Vasques P. Portugal M. Peixoto + 4 penulis

Abstrak

The rapid urbanization process in the last hundred of years has deeply changed the way we live and interact with each other. As most people now live in urban areas, cities are experiencing growing demands for more efficient and sustainable public services that may improve the perceived quality of life, specially with the anticipated impacts of climatic changes. In this already complex scenario with increasingly overcrowded urban areas, different types of emergency situations may happen anywhere and anytime, with unpredictable costs in human lives and properties damages. In order to cope with often unexpected and potentially dangerous emergencies, smart cities initiatives have been developed in different cities, addressing multiple aspects of emergencies detection, alerting, and mitigation. In this scenario, this article surveys recent smart city solutions for crisis management, proposing definitions for emergencies-oriented systems and classifying them according to the employed technologies and provided services. Additionally, recent developments in the domains of Internet of Things, Artificial Intelligence and Big Data are also highlighted when associated to the management of urban emergencies, potentially paving the way for new developments while classifying and organizing them according to different criteria. Finally, open research challenges will be identified, indicating promising trends and research directions for the coming years.

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Next Generation Computing and Communication Hub for First Responders in Smart Cities

Svetlana N. Yanushkevich Gregor Wolbring + 3 lainnya

1 April 2024

This paper contributes to the development of a Next Generation First Responder (NGFR) communication platform with the key goal of embedding it into a smart city technology infrastructure. The framework of this approach is a concept known as SmartHub, developed by the US Department of Homeland Security. The proposed embedding methodology complies with the standard categories and indicators of smart city performance. This paper offers two practice-centered extensions of the NGFR hub, which are also the main results: first, a cognitive workload monitoring of first responders as a basis for their performance assessment, monitoring, and improvement; and second, a highly sensitive problem of human society, the emergency assistance tools for individuals with disabilities. Both extensions explore various technological-societal dimensions of smart cities, including interoperability, standardization, and accessibility to assistive technologies for people with disabilities. Regarding cognitive workload monitoring, the core result is a novel AI formalism, an ensemble of machine learning processes aggregated using machine reasoning. This ensemble enables predictive situation assessment and self-aware computing, which is the basis of the digital twin concept. We experimentally demonstrate a specific component of a digital twin of an NGFR, a near-real-time monitoring of the NGFR cognitive workload. Regarding our second result, a problem of emergency assistance for individuals with disabilities that originated as accessibility to assistive technologies to promote disability inclusion, we provide the NGFR specification focusing on interactions based on AI formalism and using a unified hub platform. This paper also discusses a technology roadmap using the notion of the Emergency Management Cycle (EMC), a commonly accepted doctrine for managing disasters through the steps of mitigation, preparedness, response, and recovery. It positions the NGFR hub as a benchmark of the smart city emergency service.